Not Quite Right? Let's Fix That.
🔄 Return Policy
We want you to feel confident in every part of your experience with us—including returns.
If something’s not quite right, we’re here to make it right. Your satisfaction means everything, and we stand behind the quality of our products.
📅 30-Day Return Window
You have 30 days from the date of delivery to request a return. Items must be unused, in their original condition, and in the original packaging.
💸 Refunds
Once we receive and inspect your return, we’ll issue a full refund to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank.
📦 Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged or there was a mistake on our end.
We recommend using a trackable shipping service for your return—we’re not responsible for items lost in transit.
🚫 Non-Returnable Items
Due to the nature of certain products, we can’t accept returns on:
- Used or visibly worn items
- Gift Cards
- Final Sale or Clearance Items
🧘♀️ No Stress, Just Reach Out
To start a return, contact us at support@stedicollective.store with your order number and reason for return. We’ll guide you through the next steps.